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Business Hours

Monday to Saturday
 
Beijing Time       
9:00 - 23:00
 
New York Time  
20:00 - 12:00
 
London Time      
1:00 -15:00
 
Moscow Time    
4:00- 16:00
 
Brasilia Time      
22:00- 12:00
 
 
Before Ordering
-Please contact us for any query on Aliexpress, we will reply within 1-12 Hours due to time difference.
-Contact us if you need better Shipping Method rather than slow postal mail.
-We can DECLARE low value if you request, but not responsible for possible return caused by this OR you can advise the amounts before shipping.
 
Processing
-Standard Batteries, Liquid and other prohibited parts are usually removed before shipping. If you really have difficulties, please contact us early and clear the things about the standard package.
-Some products manuals, drivers, softwares only available by downloading or sending by email.
- We provide Tracking Number for every package. 
 
Shipping
-Post Air Mail is not fast, please wait patiently,
-Buyer is responsible for any Import Duties or Taxes, please kindly cooperate the customs clearance.
-DHL/TNT/FeDex Charge Remote area fees, you can check if your area is remote area or not, 
 
DHL: http://raslist.dhl.com/jsp/first.jsp
UPS: http://www.ups.com/media/zh/hk/ea_surcharge.pdf
Fedex: http://images.fedex.com/us/services/pdf/Zipcodes_OPA_ODA.pdf
TNT: http://www.tnt.com.cn/files/Postcode_List_ONA_Apr_10_v1.pdf
TOLL: https://ws01.ffdx.net/toll/login.aspx?stid=toll
 
After Reception of Goods
* Communication is always more helpful than Dispute.
* Please leave us 5-stars  if you are satisfied with our products and services.
 

 

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